A CRM that simplifies your business management.
Our business management system is customisable to fit your business needs. Let us help you manage your business, while you think about how to expand.
Trusted by laundry, retail, F&B and service businesses across Malaysia
Four Essential Pillars for Every SME
A unified suite engineered specifically to eliminate administrative bottlenecks.
Point Of Sale
Record each transaction with speed, and define customizable security levels for each staff member.
Learn more →Online Order
Display your item in categorized catalog views inside an intuitive mobile-friendly ordering portal.
Learn more →Customer messages you seamlessly to notify and confirm online order details and status.
Learn more →Everything your business needs, in one system.
Enable, disable or customise selected modules to fit your exact operational workflow.
Use it as a POS, and Online Sales Channel
Connect a receipt printer and cash drawer and use it as a POS. Don't forget to set up and publish a website through the system, and get orders online directly into your cashier screen.
Built-in Accounting Module
Record and manage all business transactions through your smartphone, tablet or laptop. Get your current financial statements on the go.
Quick Record
Log everyday operational expenses instantly from your phone while buying inventory supplies.
Upload Receipt
Snap and upload unlimited supplier bills, receipts and transaction documents straight into cloud storage.
Built by industry players, for specialized operations
From laundry item tagging to multi-branch service workshops, Works25 adapts to real Malaysian front-desk workflows without messy workarounds.
- Tagging & Bagging: Keep track of customer garments and repair items with unique tracking IDs.
- DuitNow & E-Wallets: Integrated with Finexus card terminals, SenangPay, Toyyibpay, and Chip for instant payment confirmations.
- Granular Staff Access: Up to 8 customizable user levels and 120 security switches to safeguard revenue.
- PWA Universal Access: Runs smoothly across Android, iOS, Windows, and Mac.
Our Complete Hardware Packages
Complete Package for Every Business Application. Select from various packages available, find one that suits your business the most.
Popular
Full Set for DRY CLEANERS
Complete front-desk station with tag printer, receipt printer, cash drawer, and pre-configured Works25 terminal.
Full Set with DUAL SCREEN PC
Dual-screen touch station allowing customer-facing dynamic promotion display and instant QR payments.
Android POS Counter
Compact all-in-one Android terminal with embedded thermal printer for tableside ordering and fast checkout.
Full Set for CAFE
Optimized for fast beverage service with high-speed 80mm kitchen/counter thermal printer and cash drawer.
Full Set for RESTAURANT
Multi-printer routing support (Bar & Kitchen), heavy-duty cash drawer, and staff permission control.
Full Set for RETAIL TRADE
Equipped with omnidirectional barcode scanner, thermal receipt printer, and heavy-duty cash drawer.
* All hardware items carry a 12-month warranty unless stated otherwise. Delivery charges are calculated on the invoice. Sold hardware is non-returnable unless verified faulty.
Zero Risk. Pay As You Grow.
Start professionalising your business operations today without the burden of heavy monthly subscriptions. Works25 scales with you, so software costs always match your actual business volume.
Fast Setup
Get up and running in minutes with preloaded templates for your industry.
No Contracts
No activation fees, no locking periods, and zero penalty if you pause.
Usage-Based
You only pay for the exact volume of transaction bills you process each month.
| Monthly Bills Generated | Rate per Bill | Billing Status |
|---|---|---|
| First 1 – 30 bills | RM 0.00 | 100% Free Forever for early starters |
| Next 31 – 200 bills | RM 0.40 | Pay-as-you-transact |
| Next 201 – 300 bills | RM 0.20 | Volume discount tier 1 |
| 301+ onwards | RM 0.10 | Maximum volume economy |
Transparent Service Rates
- Non-Revenue transaction charge: RM0.02 / transaction
- Document & receipt cloud storage: RM1.00 per 1,000 images / month
- Third-party hardware integration: RM100.00 per device
- On-site support (from Kota Damansara): RM2.00/km (min. RM120 – RM150/visit)
Unlimited Yearly Plan
For high-volume retail outlets and chains preferring fixed annual accounting with unlimited transaction bills.
Launch Pricing CalculatorReal Feedback from Malaysian Businesses
“recommended best guna sistem ni.. service terbaik.. good for retail and wholesales sistem dh xpening semua ada.. 5 bintang 👍🏻👍🏻👍🏻👍🏻👍🏻”
“Sistem inilah yang paling baik saya jumpa untuk bisnes dobi saya. Bab pengurusan pesanan, memang nombor 1.”
“Sistem ini amat memudahkan. Tak perlu lagi saya sentiasa ada di kedai. Kat rumah pon saya boleh monitor bisnes dan production dobi saya.”
Supported Industries
Works25 is engineered with domain workflows tailored to distinct Malaysian sectors.
Frequently Asked Questions
Yes, an internet connection is required for real-time sync across devices. If your main shop Wi-Fi drops, you can instantly continue operations using your smartphone's mobile hotspot or mobile browser without data loss.
Yes! Multiple users can log in simultaneously from any internet-enabled device (tablets, phones, PCs) with individual role-based security permissions.
We back up all business data automatically every day at 2:00 AM. Clients can request a point-in-time restore from our support team whenever necessary.
No contracts and no lock-in fees. You can sign up for free, take advantage of the first 30 free monthly bills, and pay only for subsequent volume as your transactions grow.
Let's Simplify Your Business Operations
Speak directly with our system consultant or schedule an on-site hardware demonstration.
MAC 25 Enterprise (201903212601)
D-01-01, Menara Mitraland, 13A, Jalan PJU 5/1,
Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
+60 19-391 3193 (Daily 9:00 AM – 9:00 PM)
Ready to get started?
Register your account in under 60 seconds or drop us an instant message on WhatsApp.